Support & operations · Planning worksheet

Healthcare asset registers: manage lifecycle status

Illustrative situation

An old patient information microsite remains listed as active even though its content owner has retired it. The register does not distinguish live, retiring and archived assets.

The decision

Use lifecycle states with clear meanings and owners. Connect a retirement decision to content, links, data and operational dependencies before changing the status.

Rehearse this before accepting the change

Mark a fictional microsite for retirement and trace the tasks needed to prevent broken links and preserve any required records.

Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.

Choose a useful measure

Measure assets whose recorded lifecycle status matches their verified operational state.

Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.

Healthcare website maintenance with infrastructure, a status panel, tools and an operational checklist.
Monitor the useful journey, not just whether a server responds.
Healthcare backup and recovery illustrated by storage copies, an archive folder and a restoration route.
Test whether a backup can restore a usable service.
Healthcare digital support handover with an inventory, key, incident timeline and dependency map.
Keep responsibilities and recovery instructions available.

Your planning worksheet

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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