Legal

Terms of Use

The terms on which you may use the Kay & Co. website. Please read them; by using kayco.net you accept them.

These terms govern your use of our website, kayco.net (the "site"). If you do not accept them, please do not use the site.

Who we are

Kay & Co. is a doctor-led healthcare SEO and GEO consultancy and a trading name of The Project Hero Ltd, a company based in the United Kingdom. You can contact us through our contact page or at [email protected].

Using our website

You may use the site for lawful purposes only. You agree not to misuse it, including by attempting to gain unauthorised access, introducing malicious code, disrupting the service, or using it in any way that breaks the law or infringes the rights of others.

Our content is information, not advice

The information on this site is provided for general guidance about search, AI visibility and healthcare marketing. It is not professional, legal, financial or medical advice, and it is not a substitute for tailored advice for your specific circumstances. Nothing on the site should be relied on as medical guidance for patients. You should seek appropriate professional advice before acting on anything you read here.

No guarantee of results

Search and AI visibility depend on many factors outside our control, including the policies of Google and AI providers. While we apply careful, current best practice, we do not guarantee particular rankings, traffic, citations or commercial outcomes. The site is provided "as is" and "as available", and we give no warranties that it will be uninterrupted or error-free.

Intellectual property

All content on this site, including text, graphics, logos, the Kay & Co. name and brand, and the design, belongs to The Project Hero Ltd or its licensors and is protected by intellectual property law. You may view and share links to our pages, but you may not copy, republish or reproduce our content for commercial use without our written permission.

Links to other websites

Our site may link to third-party websites for your convenience. We do not control those sites and are not responsible for their content, accuracy or practices. A link does not imply our endorsement.

Enquiries are not a contract

Sending us a message through the contact form is an enquiry; it does not create a binding agreement between us. Any work we carry out for you will be governed by a separate written agreement that sets out the scope, fees and terms of that engagement.

Our liability

To the fullest extent permitted by law, we will not be liable for any loss or damage arising from your use of, or inability to use, this site, or from reliance on its content. Nothing in these terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud.

Privacy

Our Privacy & Cookies policy explains how we handle your information. By using the site you also agree to that policy.

Changes to these terms

We may update these terms from time to time. The version on this page is the one that applies, and we will update the "last updated" date when we make changes.

Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact us

Questions about these terms? Email [email protected] or use our contact page.