Software & apps · Planning worksheet

Billing exports: explain reporting totals

Illustrative situation

The finance export does not match the billing dashboard because each uses a different date field.

The decision

Agree which event and date each report represents. Reconcile a sample across the dashboard, export and finance process before using totals for business decisions.

Rehearse this before accepting the change

Export a period containing a later correction; confirm the agreed reporting treatment.

Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.

Choose a useful measure

Count unexplained differences between approved billing reports.

Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.

Healthcare software workflow connecting task cards, a checklist and a database.
Map the work and the information it depends on.
Healthcare software testing with normal paths and a separate exception route.
Test the exceptions as well as the normal workflow.
Healthcare software handover with a code folder, configuration controls, key and maintenance notebook.
Agree ownership, configuration and ongoing maintenance.

Your planning worksheet

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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