The decision
Agree a reconciliation method that compares expected and received outcomes over a defined period. A green availability indicator does not establish complete transfer.
Rehearse this before accepting the change
Remove a fictional event from a test transfer set and run reconciliation.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Count unmatched events awaiting a documented resolution.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.



Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.
Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
Turn the brief into a working service
Kay & Co. can help you scope the work, design the experience and deliver the right solution for your organisation.
Explore integrations & data services or discuss your project.
Try the free Healthcare Digital Planner to find your starting priority.