AI & automation · Planning worksheet

Onboarding access requests: separate approval from action

Illustrative situation

An automation interprets a manager's email as permission to grant every available system role.

The decision

Use the organisation's approved access process and keep approval scope explicit. Automation should carry out authorised decisions, not infer broader permissions from a general onboarding request.

Rehearse this before accepting the change

Request a limited fictional role and inspect the resulting permissions.

Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.

Choose a useful measure

Track access grants that differ from the approved request.

Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.

Healthcare workflow automation linking incoming messages, document processing and task review.
Keep the normal route and the exception route visible.
Healthcare AI review with a draft document, source folder, inspection lens and approval checks.
Verify suggested output against appropriate sources.
Healthcare automation pilot illustrated by a timer, task checks and an exception card.
Measure a bounded pilot before extending it.

Your planning worksheet

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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