The decision
Complete a release only after appropriate live checks and a clear version record. Keep verification proportionate to the affected service and avoid real submissions that create unintended work.
Rehearse this before accepting the change
Review a fictional deployment where the build succeeds but a live dependency fails. Check that the release remains unresolved until its impact is addressed.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Measure releases with completed post-deployment verification.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.



Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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