The decision
Give each external account an accountable internal sponsor and a review process. Access should follow the agreed business relationship and information boundary.
Rehearse this before accepting the change
Remove a fictional supplier contact; verify access to previously shared links follows the agreed rule.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Track accounts with no current sponsor.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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