The decision
Test representative entry and conversion pages on realistic devices and connections. Ask the supplier to explain the largest causes of delay before changing platforms.
Rehearse this before accepting the change
Load a service page on a constrained connection and attempt the next action.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Track repeatable loading delays on important pages.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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