The healthcare digital library

Websites & patient experience resources

Plan a healthcare website that helps people understand your care, find the right service and complete their next step. Explore practical project guides.

Explore websites & patient experience services

Showing 1–24 of 64 resources

Websites & patient experience · Topic

Appointment changes: explain administrative options

Appointment changes: explain administrative options. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Appointment preparation pages: assign clinical review

Appointment preparation pages: assign clinical review. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Breadcrumbs: help visitors understand location

Breadcrumbs: help visitors understand location. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Care-home location details: assign local ownership

Care-home location details: assign local ownership. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Care-home photography: choose informative images

Care-home photography: choose informative images. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Care-home visit pages: help families prepare

Care-home visit pages: help families prepare. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Care-home websites: explain the enquiry journey

Care-home websites: explain the enquiry journey. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Clinic service pages: explain who the service is for

Clinic service pages: explain who the service is for. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Clinician biographies: write for patient decisions

Clinician biographies: write for patient decisions. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Clinician departures: update the website consistently

Clinician departures: update the website consistently. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Clinician profiles: connect people to services

Clinician profiles: connect people to services. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Clinician profiles: present verified credentials

Clinician profiles: present verified credentials. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

CMS previews: review changes before publication

CMS previews: review changes before publication. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Contact confirmations: say what happened

Contact confirmations: say what happened. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Contact-form routing: cover absent staff

Contact-form routing: cover absent staff. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Content rollback: recover from a mistaken update

Content rollback: recover from a mistaken update. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Document links: describe what opens

Document links: describe what opens. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Document update workflows: coordinate replacements

Document update workflows: coordinate replacements. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Download libraries: show the current document

Download libraries: show the current document. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Form errors: help people recover

Form errors: help people recover. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Healthcare CMS roles: separate editing from release

Healthcare CMS roles: separate editing from release. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Healthcare contact forms: ask only useful questions

Healthcare contact forms: ask only useful questions. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Healthcare images: balance detail and loading cost

Healthcare images: balance detail and loading cost. Use practical checks, a failure test and a downloadable action list for healthcare teams.

Websites & patient experience · Topic

Healthcare location pages: verify practical facts

Healthcare location pages: verify practical facts. Use practical checks, a failure test and a downloadable action list for healthcare teams.