What to change
A recurring stale link usually indicates that the manual edit was made downstream from the authoritative configuration. Ask the supplier to identify the source that produces category navigation and change the retired entry there. Require a normal rebuild as part of acceptance. The useful evidence is that the link remains absent or intentionally replaced after regeneration, without needing another manual clean-up pass.
A worked example
Illustrative example
Illustrative test: Compare the navigation immediately after editing and after a clean regeneration.
How to check the result
The retired route stays absent or intentionally redirected through the normal build process.
A mistake to avoid
Editing only the generated HTML guarantees the stale link can return.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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