What to change
A directory rename has two audiences: links the organisation can update and references outside its control. Ask the supplier for a list of owned pages still using the old address, then update those references at their shared source. Keep an appropriate compatibility route for external visitors. Test both a corrected internal link and an old saved address, because they should reach the same useful place through different mechanisms.
A worked example
Illustrative example
Illustrative test: Follow the same guide sidebar before and after the link correction.
How to check the result
Owned links land directly on the approved directory and old external links retain an appropriate route.
A mistake to avoid
Deleting the redirect immediately can strand bookmarks outside your control.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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