Link each form error to the question needing attention

What to change

Ask for each summary item to take the visitor directly to the related question and preserve everything already entered.

A worked example

Illustrative example

A summary item for a missing telephone number moves to the telephone field, where the same explanation appears beside the input.

How to check the result

Accept when every error has a working destination and the visitor can correct mistakes in any order without losing valid answers.

A mistake to avoid

Scrolling to a question without moving keyboard focus can leave the next keystroke operating an unrelated control.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordSubmit a test form containing three different mistakes. Activate each summary link and check that its destination is the corresponding field or choice group.Repeat using only the keyboard. The destination should receive useful focus so that typing or choosing can start without another search through the page.Correct one error and submit again. Confirm the summary removes the resolved item and still links accurately to each remaining problem.

Evidence, open questions and decisionsNext action and responsible role

Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.