What to change
Ask the supplier to make outside-click dismissal appropriate to the dialog's purpose and the amount of unfinished work it contains.
A worked example
Illustrative example
An unfinished callback request remains open after a stray tap outside its panel, while an explicit Cancel action offers a clear way to leave.
How to check the result
Accept when accidental backdrop interaction cannot silently destroy substantial work and deliberate dismissal remains straightforward.
A mistake to avoid
Disabling all dismissal routes except an obscure corner icon can prevent data loss while making the dialog unnecessarily difficult to escape.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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