Websites & patient experience · Website help · Lists and tables

Make pagination identify the current page and available moves

A row of page numbers can look like ordinary links with no clear current position. Disabled previous or next actions may still appear active or offer no explanation of the boundary.

What to change

Ask for a pagination control that communicates current position, available destinations and first or last-page limits.

A worked example

Illustrative example

A visitor on page three can identify that position, move to page four or return to page two, and recognise when a direction is unavailable.

How to check the result

Accept when pagination remains understandable and operable at all boundaries and after the result count changes.

A mistake to avoid

Showing a greyed arrow without an accessible state can leave keyboard users trying to activate a destination that does not exist.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.

Healthcare website design showing connected desktop and mobile service and enquiry layouts.
Make the service and next step clear on every screen.
Healthcare website accessibility illustrated by a focus outline, keyboard key, contrast samples and form.
Review keyboard access, contrast and understandable form fields.
Healthcare website testing with desktop and mobile forms, a checklist and success and error states.
Check complete journeys and explain failures clearly.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

Turn the brief into a working service

Kay & Co. can help you scope the work, design the experience and deliver the right solution for your organisation.

Explore websites & patient experience services or discuss your project.

Try the free Healthcare Digital Planner to find your starting priority.