The decision
Specify the drafting scope, authorised information and approval route. Keep external release with the responsible person and distinguish administrative wording from clinical or other specialist advice.
Rehearse this before accepting the change
Submit a fictional request outside the permitted drafting scope.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Count drafts redirected for missing or inappropriate review.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
Turn the brief into a working service
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