The decision
Keep the historical project date clear and review present-tense statements and linked destinations. Preserve accurate history while correcting misleading current implications.
Rehearse this before accepting the change
Read the case study without its internal project context and identify statements a new prospect could interpret as current guarantees.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Track outdated current-service claims corrected during case-study reviews.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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