The decision
Publish credentials that the organisation can verify and describe the clinician's actual role. Avoid implying an endorsement or qualification that has not been established.
Rehearse this before accepting the change
Ask a reader to distinguish role, qualification and service offered.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Track unverified or outdated profile details.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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