The decision
Show which fields need attention and how to correct them. Preserve information where appropriate, and make the error understandable without relying on colour alone.
Rehearse this before accepting the change
Submit a fictional invalid address; verify the correction path is clear and usable.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Track repeated validation failures and abandonment at submission.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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