Marketing & search · Planning worksheet

Healthcare landing pages: match the advert promise

Illustrative situation

An advert promotes a particular assessment, but its destination opens with a generic list of all clinic services. Visitors must search again for what they were offered.

The decision

Carry the verified advert promise into the page heading, explanation and next step. Include necessary boundaries before the enquiry action.

Rehearse this before accepting the change

Follow each planned advert to the draft page and identify where its promise is explained. Flag any claim that disappears or changes on arrival.

Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.

Choose a useful measure

Measure completion of the campaign-specific action by advert and destination.

Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.

Healthcare marketing enquiry journey connecting a service page, message and appointment calendar.
Connect the public promise to a supported next step.
Healthcare website design showing connected desktop and mobile service and enquiry layouts.
Make the service and next step clear on every screen.
Healthcare marketing measurement illustrated by a dashboard, comparison bars and inspection lens.
Check the evidence and definitions behind the report.

Your planning worksheet

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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