What to change
Define whether the check should accept redirects and which final destination is legitimate. Ask the supplier to show the full route used by the probe, then add an assertion that reflects the actual task. A broad availability check may intentionally follow redirects, but a specific guide check should detect when the expected resource disappears. Use a safe test route to verify that a plausible-looking fallback cannot silently satisfy the narrower requirement.
A worked example
Illustrative example
Illustrative test: A sample guide redirected home fails the guide-specific check while the homepage check remains healthy.
How to check the result
The alert reflects the missing intended resource rather than generic website availability.
A mistake to avoid
Accepting any successful final page can conceal routing regressions.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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