Check that browser autofill fills the right fields

What to change

Ask for autofill to support appropriate ordinary contact fields, while fields for another person remain clearly distinguished and behave predictably.

A worked example

Illustrative example

A carer enters their own email while a separate patient name stays untouched. The interface clearly shows whose information belongs in each section.

How to check the result

Accept when autofill fills the intended person and field, remains editable, and creates no unexplained validation failure on submission.

A mistake to avoid

Testing only with empty browser profiles misses the experience of visitors whose devices already store their contact details.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordUsing a test browser profile with fictional saved details, activate autofill on the form. Record which boxes receive information and whether their labels remain readable.Repeat where the form asks for both the person making contact and someone else. Confirm the two sets of information cannot be silently confused.Have the supplier explain any field deliberately excluded from autofill. Retest typing and pasting there so that exclusion does not make ordinary entry unnecessarily difficult.

Evidence, open questions and decisionsNext action and responsible role

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