Include needed expandable information when printing

What to change

Ask the supplier to define a useful print presentation for expandable information and make the intended scope clear.

A worked example

Illustrative example

Printing a directions page includes the relevant expanded travel details beneath their headings, so the visitor does not carry away a page of empty section titles.

How to check the result

Accept when the agreed printable information is complete and organised, regardless of incidental panel states before the print command.

A mistake to avoid

Expanding everything indiscriminately may include unrelated menus or duplicate content; choose the useful print scope deliberately.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordChoose a page with several closed details panels and inspect its print preview. Compare the printed content with the information available after expanding those panels.Repeat with only one panel open. Ask the supplier to make the outcome predictable rather than dependent on an easily overlooked interface state.Check the printed reading order and headings. Information revealed for printing should retain the relationship between each question or section and its content.

Evidence, open questions and decisionsNext action and responsible role

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