Announce each new form step after continuing

What to change

Ask for a predictable transition that identifies the new step and places keyboard users at a useful starting point.

A worked example

Illustrative example

After contact preference, the next section is identified as Contact details. The visitor can then reach its first relevant field in the expected order.

How to check the result

Accept when every transition exposes the new section's identity and leaves a usable focus position rather than an invisible or removed control.

A mistake to avoid

Forcing focus straight into the first field can skip instructions that the visitor needs before answering.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordContinue from one completed section to the next using a keyboard. Observe the focused element and confirm the new heading is available before its questions.Ask the supplier to demonstrate the same transition with a screen reader. Listen for enough context to recognise the new section without reading the entire page again.Repeat after correcting an error and after returning from review. These transitions should retain their distinct purpose while avoiding focus being lost to the browser chrome.

Evidence, open questions and decisionsNext action and responsible role

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