Keep the active field visible above the phone keyboard

What to change

Ask the supplier to test the form with the real on-screen keyboard open, including fields near the bottom of panels.

A worked example

Illustrative example

A visitor enters a message near the bottom of a contact panel while the field's current line remains visible above the keyboard.

How to check the result

Accept when typing, correction and progression work with the keyboard present and dismissing it is not required after every character.

A mistake to avoid

A desktop mobile preview without an actual virtual keyboard cannot establish whether the editing area stays visible.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordOn a phone, focus each lower field and observe whether its label, value and immediate instruction remain visible. Try correcting text in the middle.Move between fields using the keyboard's Next control where available. Check the page scrolls to the new active field without jumping unpredictably.Ask the supplier to demonstrate the same task inside any modal or embedded form. Nested panels can behave differently from the surrounding page.

Evidence, open questions and decisionsNext action and responsible role

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