What to change
Ask the supplier to let the form expand or scroll in a clear way that keeps every action reachable.
A worked example
Illustrative example
A contact panel grows when its labels and instructions wrap. The visitor can still reach Send enquiry after correcting a displayed field error.
How to check the result
Accept when all information and actions remain available at the agreed enlarged settings without a hidden or unreachable lower edge.
A mistake to avoid
Reducing text size inside the panel to make it fit defeats the visitor's reason for enlarging the page.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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