Marketing & search · Planning worksheet

Healthcare content planning: retire competing articles

Illustrative situation

Two articles explain the same clinic appointment process, and each links to a different booking instruction. Both appear in the content calendar as candidates for another rewrite.

The decision

Compare their audience, purpose and useful detail before deciding whether to merge or distinguish them. Preserve valuable information and choose a clear destination for retired content.

Rehearse this before accepting the change

Follow an old link after the proposed consolidation and confirm the reader reaches the intended answer without a loop or an irrelevant destination.

Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.

Choose a useful measure

Count competing pages remaining for the same audience task after the consolidation.

Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.

Your planning worksheet

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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