The decision
Use a single controlled draft with named decision makers and a visible change history. Consolidate feedback before resolving conflicting edits.
Rehearse this before accepting the change
Introduce two contradictory reviewer comments into a test draft and follow the resolution through to the final approved wording.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Track revision rounds caused by conflicting versions or unresolved reviewer responsibility.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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