The decision
Create a shared approved fact sheet and channel-specific versions that retain essential qualifications. Tie each version to the same maintained destination.
Rehearse this before accepting the change
Compare every announcement against the fact sheet after shortening. Confirm the smallest format still gives a materially accurate impression.
Use fictional examples and an authorised test environment. Record what happened, the evidence you inspected and any issue that still needs a responsible owner.
Choose a useful measure
Measure inconsistencies found between channel versions before release.
Agree the definition and baseline with the team doing the work. Review the result over a comparable period and note other changes that could affect it.
Your planning worksheet
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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