Integrations & data · Website help · Analytics event quality

A button click is labelled as a completed request

The dashboard counts clicks on a submit button even when validation prevents the request from leaving the browser.

What to change

Separate attempts from accepted outcomes in both event definitions and report language. A click may help diagnose interest or friction, but it does not show that the practice received anything. Ask the developer to identify the acceptance signal available from the actual workflow. Test a rejected attempt and an accepted fictional submission, then verify that the report describes their different states instead of combining them into one commercial result.

A worked example

Illustrative example

Illustrative test: A failed attempt appears only in the attempt measure, while acceptance has its own event.

How to check the result

The dashboard distinguishes attempted interaction from verified receipt.

A mistake to avoid

Changing the label alone will not repair an incorrectly fired completion event.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Healthcare data integration connecting two applications through a field-mapping board.
Agree what each field means and which system owns it.
Healthcare data validation separating matched records from an exception tray.
Make rejected or uncertain records visible for review.
Healthcare integration recovery with queued records, a retry route and a receipt check.
Plan recovery and confirm the receiving result.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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