Integrations & data · Website help · Analytics event quality

One template sends events to the wrong property

A copied analytics identifier routes a section's activity into a different account, leaving gaps in the practice report.

What to change

Treat the destination identifier as part of the release configuration. Ask the supplier to compare affected and working templates, identify where the identifier is defined and confirm organisational ownership of the intended property. Check the public output after correction because cached pages can retain older settings. Use the same fictional interaction on both templates so differences in the test action do not obscure whether the measurement destination is correct.

A worked example

Illustrative example

Illustrative test: Equivalent fictional actions on two templates reach the intended measurement property.

How to check the result

The destination is consistent and the organisation can access the resulting evidence.

A mistake to avoid

Having access to a dashboard does not prove every page feeds it.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.

Healthcare data integration connecting two applications through a field-mapping board.
Agree what each field means and which system owns it.
Healthcare data validation separating matched records from an exception tray.
Make rejected or uncertain records visible for review.
Healthcare integration recovery with queued records, a retry route and a receipt check.
Plan recovery and confirm the receiving result.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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