What to change
Ask the outgoing supplier to connect the public hostname to its actual deployment project and maintained source. Use safe project identifiers and a verified release example so the incoming maintainer can follow the relationship. Mark obsolete copies explicitly instead of deleting them blindly during handover. The acceptance test should locate the live chain without private verbal guidance, reducing the risk that a future fix is applied to a dormant copy while visitors continue receiving the fault.
A worked example
Illustrative example
Illustrative test: The incoming maintainer traces a live revision back to its controlled source.
How to check the result
The active publication chain is unambiguous and independently reproducible.
A mistake to avoid
Similar project names are not reliable evidence of which copy is live.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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