Marketing & search · Website help · Local listing consistency

A profile tracking link becomes invalid

A website action on a practice profile includes campaign formatting that the new website no longer accepts.

What to change

Retain useful measurement only when the complete public link still works. Compare the tracked address with the clean destination and ask the measurement owner which parameters are intentional. The technical owner should explain how redirects handle those fields. Use harmless fictional campaign values for the test, and verify both the landing content and the resulting approved source information rather than treating a correctly loaded homepage as the whole acceptance test.

A worked example

Illustrative example

Illustrative test: Tracked and untracked versions reach the same intended page in fresh sessions.

How to check the result

The action works and approved campaign context remains interpretable.

A mistake to avoid

Public tracking parameters must not contain patient or recipient identities.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Healthcare marketing planning with an editorial calendar, audience question and campaign brief.
Start with the audience question and a clear content brief.
Healthcare marketing enquiry journey connecting a service page, message and appointment calendar.
Connect the public promise to a supported next step.
Healthcare marketing measurement illustrated by a dashboard, comparison bars and inspection lens.
Check the evidence and definitions behind the report.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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