Marketing & search · Website help · Attribution interpretation

A QR campaign cannot be distinguished from other visits

Printed materials use an unlabelled address, so the report cannot reliably isolate the resulting website activity.

What to change

Design future measurement around the link people actually scan. Choose approved non-personal campaign labels and verify the final printed or exported code, because artwork can retain an earlier destination after the brief changes. State the limitation of existing unlabelled activity rather than assigning all direct visits to the campaign. If the QR provider adds a redirect, test whether the intended labels survive that additional step.

A worked example

Illustrative example

Illustrative test: A sample scan reaches the correct page with the agreed campaign context intact.

How to check the result

The distributed asset supports the intended comparison and prior uncertainty remains explicit.

A mistake to avoid

Unlabelled historical visits cannot be confidently allocated to the QR campaign by assumption.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.

Healthcare marketing planning with an editorial calendar, audience question and campaign brief.
Start with the audience question and a clear content brief.
Healthcare marketing enquiry journey connecting a service page, message and appointment calendar.
Connect the public promise to a supported next step.
Healthcare marketing measurement illustrated by a dashboard, comparison bars and inspection lens.
Check the evidence and definitions behind the report.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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