Support & operations · Website help · Recovery drills

A restore drill leaves its preview publicly discoverable

The exercise succeeds, but the temporary restored copy stays accessible and begins circulating as another version of the site.

What to change

Include shutdown or continued protection in the drill's completion criteria. Ask the supplier to name the temporary hostname, its access policy and who removes or retains it afterward. Verify the public state while signed out and remove accidental production links to the copy. The organisation should keep the recovery evidence it needs without leaving an unexplained alternate publication behind. This is an operational closure step, separate from whether the restoration itself worked.

A worked example

Illustrative example

Illustrative test: An external reviewer cannot browse a supposedly closed recovery preview.

How to check the result

The exercise's temporary resources have an explicit controlled final state.

A mistake to avoid

Finishing the technical test does not automatically retire its public environment.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Healthcare website maintenance with infrastructure, a status panel, tools and an operational checklist.
Monitor the useful journey, not just whether a server responds.
Healthcare backup and recovery illustrated by storage copies, an archive folder and a restoration route.
Test whether a backup can restore a usable service.
Healthcare digital support handover with an inventory, key, incident timeline and dependency map.
Keep responsibilities and recovery instructions available.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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