Integrations & data · Website help · Analytics event quality

An analytics parameter contains a form answer

A debug payload includes text entered into a contact field even though the report only needs an action count.

What to change

Review the actual outgoing data and ask which reporting purpose requires each parameter. If unintended collection is confirmed, have the authorised technical owner stop the affected collection and remove unnecessary field values at their source. If real information may already have been sent, involve the responsible privacy and analytics owners to assess the scope and the platform's available deletion process. Keep that assessment separate from proving that future events are corrected; a clean test does not establish what happened previously.

A worked example

Illustrative example

Illustrative test: A sample message is absent from the corrected event while its action count remains. The owner separately records whether earlier collection needs investigation, using restricted evidence rather than copying real messages into the test report.

How to check the result

The current payload matches the documented measurement purpose, and any question about previous collection has an accountable review owner.

A mistake to avoid

Hashing unnecessary text does not justify collecting it, and changing a tag does not remove information already sent.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.

Healthcare data integration connecting two applications through a field-mapping board.
Agree what each field means and which system owns it.
Healthcare data validation separating matched records from an exception tray.
Make rejected or uncertain records visible for review.
Healthcare integration recovery with queued records, a retry route and a receipt check.
Plan recovery and confirm the receiving result.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

Turn the brief into a working service

Kay & Co. can help you scope the work, design the experience and deliver the right solution for your organisation.

Explore integrations & data services or discuss your project.

Try the free Healthcare Digital Planner to find your starting priority.