Make Clear filters remove exactly the promised constraints

What to change

Agree the exact scope of reset actions and use labels that match what each one changes.

A worked example

Illustrative example

A visitor clears location and service-type filters while their search phrase remains. A separately labelled full reset is available only if that broader action is intended.

How to check the result

Accept when each reset action changes only its defined scope and the remaining query, ordering and results stay consistent.

A mistake to avoid

Using one generic Reset label for several different operations makes it difficult to predict how much context will be lost.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordEnter a query, choose several filters and change the sort order. Activate Clear filters and compare every part of the resulting search state.Ask the supplier to demonstrate any separate Reset search action. The two actions should have distinct, consistent purposes if both are offered.Repeat from an empty result screen and a mobile filter panel. Reset behaviour should not differ merely because it is accessed from another location.

Evidence, open questions and decisionsNext action and responsible role

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