Reset pagination when a filter changes the result set

What to change

Ask the supplier to bring filter changes to a valid result position and make the resulting state clear.

A worked example

Illustrative example

Applying a location filter while on page four opens the valid first page of matching services instead of showing a misleading empty page four.

How to check the result

Accept when any search-state change leaves pagination within the actual result range and the visitor can understand where they now are.

A mistake to avoid

Displaying No results without checking whether the page index is invalid can conceal genuinely available matches.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordNavigate to a later page of a large result set, then apply a filter with only a few matches. Inspect the page number and displayed results.Remove the filter and repeat with a different sort or search query. Ask the supplier to define which changes reset pagination and apply the rule consistently.Use browser Back to restore the preceding state. Check its page number and filters are compatible rather than combining values from different searches.

Evidence, open questions and decisionsNext action and responsible role

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