Check the heading outline independently of visual styling

What to change

Ask the supplier to make the page's structural heading outline match its actual sections and their relationships.

A worked example

Illustrative example

A visitor can jump directly from the service introduction to What to expect and then Contact options using the heading list.

How to check the result

Accept when the heading outline provides a useful map of the page without requiring the visitor to inspect visual size or weight.

A mistake to avoid

A numerically tidy sequence can still be unhelpful if headings do not represent the actual grouping of the page's information.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordChoose a long page and compare its visible sections with a screen reader's heading list. Record missing headings and decorative text presented as a section.Inspect repeated cards and embedded panels. Their headings should fit within the surrounding hierarchy rather than restart an unrelated outline for each component.Repeat on two other templates. Ask the supplier to demonstrate that heading size can change visually without changing the section's structural role.

Evidence, open questions and decisionsNext action and responsible role

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