Reveal essential actions without requiring hover

What to change

Ask for essential actions to be discoverable and operable on devices without a hover interaction.

A worked example

Illustrative example

A service card shows its View service link on touch screens without requiring the visitor to discover a special first-tap behaviour.

How to check the result

Accept when all essential card actions can be found and used through touch and keyboard with no hidden interaction prerequisite.

A mistake to avoid

Making the first tap imitate hover can leave visitors unsure whether a second tap will open details or choose a different action.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordInspect card collections and image panels on a real touch screen before tapping anything. Identify which useful actions are visible from the outset.Tap the card body, its heading and the expected action area separately. Ask the supplier to make each response match an understandable visible target.Repeat with keyboard focus on desktop. Any content revealed by focus should remain reachable without disappearing before the visitor can use it.

Evidence, open questions and decisionsNext action and responsible role

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