Websites & patient experience · Website help · Colour and visual states

Keep button text readable in hover and focus states

A button may pass a visual review in its default state but change to a pale combination on hover or focus. Interaction makes the action harder to read.

What to change

Ask the supplier to check the full set of interactive states against their actual backgrounds.

A worked example

Illustrative example

A outlined action fills with the brand colour on hover while its text changes to a readable contrasting colour and its focus remains visible.

How to check the result

Accept when interaction never reduces a usable control to an unreadable label and all supported states remain distinguishable.

A mistake to avoid

Reviewing only the colour palette swatches misses combinations introduced by state transitions in the actual interface.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Healthcare website design showing connected desktop and mobile service and enquiry layouts.
Make the service and next step clear on every screen.
Healthcare website accessibility illustrated by a focus outline, keyboard key, contrast samples and form.
Review keyboard access, contrast and understandable form fields.
Healthcare website testing with desktop and mobile forms, a checklist and success and error states.
Check complete journeys and explain failures clearly.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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