Marketing & search · Website help · Attribution interpretation

Internal campaign tags confuse the acquisition story

Links between pages on the same website carry source-style campaign parameters intended to measure banner placement.

What to change

Internal promotion and external acquisition answer different questions. Ask what the team wanted to learn from the banner tags, then choose an approved interaction measure for that placement instead of reusing arrival labels without analysis. Trace a fictional externally sourced visit through the internal link to show the current effect. Preserve the useful placement question while documenting how the revised setup keeps source interpretation coherent across the journey.

A worked example

Illustrative example

Illustrative test: The placement remains measurable and the analyst can explain the journey's source classification.

How to check the result

Internal navigation is no longer presented as an unexplained new acquisition source.

A mistake to avoid

Removing tags without considering their purpose can discard useful placement evidence.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.

Healthcare marketing planning with an editorial calendar, audience question and campaign brief.
Start with the audience question and a clear content brief.
Healthcare marketing enquiry journey connecting a service page, message and appointment calendar.
Connect the public promise to a supported next step.
Healthcare marketing measurement illustrated by a dashboard, comparison bars and inspection lens.
Check the evidence and definitions behind the report.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

Turn the brief into a working service

Kay & Co. can help you scope the work, design the experience and deliver the right solution for your organisation.

Explore marketing & search services or discuss your project.

Try the free Healthcare Digital Planner to find your starting priority.