Websites & patient experience · Website help · Touch and mobile layout

Keep short landscape screens usable

A phone in landscape has limited vertical space. Large sticky headers and action bars can consume most of it, leaving only a narrow slit for reading or form entry.

What to change

Ask the supplier to adapt persistent interface elements to the available height as well as width.

A worked example

Illustrative example

A visitor can read a full form question in landscape because the tall navigation area stops occupying a permanent portion of the small viewport.

How to check the result

Accept when the available reading and interaction space remains useful throughout the task, including while typing or viewing errors.

A mistake to avoid

A layout that responds only to screen width can incorrectly treat a short landscape phone as a spacious desktop screen.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

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Healthcare website design showing connected desktop and mobile service and enquiry layouts.
Make the service and next step clear on every screen.
Healthcare website accessibility illustrated by a focus outline, keyboard key, contrast samples and form.
Review keyboard access, contrast and understandable form fields.
Healthcare website testing with desktop and mobile forms, a checklist and success and error states.
Check complete journeys and explain failures clearly.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

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