What to change
More than one system may generate indexing instructions, including the CMS template, SEO settings and hosting configuration. Ask the supplier to identify every instruction in a representative affected response rather than changing the first one they find. Compare with a working template to isolate the difference. The repair should apply to the whole affected page family without weakening intentional restrictions elsewhere.
A worked example
Illustrative example
Illustrative test: Publish a harmless sample using each template and compare the resulting instructions.
How to check the result
Each public template consistently emits the approved indexing policy without contradictory restrictions.
A mistake to avoid
A permissive instruction does not cancel every restrictive instruction elsewhere.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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