Integrations & data · Website help · Analytics event quality

Release tests inflate the live enquiry report

Routine rehearsals appear alongside genuine activity because nobody agreed how test events would be distinguished.

What to change

Define a test identification method before the next rehearsal and use the platform's supported testing controls where appropriate. Keep the distinction non-sensitive and consistent across the receiving workflow and analytics evidence. The report owner should state whether tests are excluded, separated or retained with an explicit note. Do not guess retrospectively which unlabelled events were artificial, because that can remove real activity as easily as it corrects inflation.

A worked example

Illustrative example

Illustrative test: The reviewer can locate the test occurrence and explain whether it enters the live total.

How to check the result

Future rehearsals have reproducible treatment rather than informal deletion guesses.

A mistake to avoid

An internal visitor is not automatically a test event in every configuration.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to record

Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.

Healthcare data integration connecting two applications through a field-mapping board.
Agree what each field means and which system owns it.
Healthcare data validation separating matched records from an exception tray.
Make rejected or uncertain records visible for review.
Healthcare integration recovery with queued records, a retry route and a receipt check.
Plan recovery and confirm the receiving result.

Further reading

These primary sources provide additional context for the project decisions above.

Related decisions

Turn the brief into a working service

Kay & Co. can help you scope the work, design the experience and deliver the right solution for your organisation.

Explore integrations & data services or discuss your project.

Try the free Healthcare Digital Planner to find your starting priority.