What to change
Define a test identification method before the next rehearsal and use the platform's supported testing controls where appropriate. Keep the distinction non-sensitive and consistent across the receiving workflow and analytics evidence. The report owner should state whether tests are excluded, separated or retained with an explicit note. Do not guess retrospectively which unlabelled events were artificial, because that can remove real activity as easily as it corrects inflation.
A worked example
Illustrative example
Illustrative test: The reviewer can locate the test occurrence and explain whether it enters the live total.
How to check the result
Future rehearsals have reproducible treatment rather than informal deletion guesses.
A mistake to avoid
An internal visitor is not automatically a test event in every configuration.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
Entries stay in this page and are not submitted to Kay & Co. Download your notes before leaving; the page does not save them.



Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
Turn the brief into a working service
Kay & Co. can help you scope the work, design the experience and deliver the right solution for your organisation.
Explore integrations & data services or discuss your project.
Try the free Healthcare Digital Planner to find your starting priority.