What to change
The original address may be only an entry point to another page. Diagnose the resource that actually returns the content, then decide whether the old route is behaving correctly as a redirect. Ask for the incoming address, each intermediate destination and the final response in one short record. This prevents repeated work on metadata that visitors and crawlers no longer receive from the old address.
A worked example
Illustrative example
Illustrative test: Follow an old bookmarked guide and compare the landing address with its canonical.
How to check the result
The report identifies the final page and treats the redirect as a separate finding.
A mistake to avoid
Changing the old address metadata cannot fix the destination response.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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