Keep dropdown menus open while visitors move into them

What to change

Ask the supplier to make the path from a menu trigger to its submenu forgiving and stable.

A worked example

Illustrative example

A visitor moves from Services to the last item in a wide dropdown without losing the menu halfway across the screen.

How to check the result

Accept when ordinary, imprecise pointer movement reaches all options and the menu can still be deliberately dismissed.

A mistake to avoid

Adding a long closing delay can help one path but leave menus covering unrelated content after the visitor has moved away.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordOpen a dropdown and move slowly toward each item, including diagonal movement to the farthest option. Record any point where the menu disappears.Repeat with a trackpad and at enlarged zoom. Check whether the submenu overlaps or shifts in a way that creates a new gap.Ask the supplier to demonstrate keyboard opening and closing alongside the pointer fix. Improving hover behaviour must not remove a usable non-pointer route.

Evidence, open questions and decisionsNext action and responsible role

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