What to change
Describe the final approach in text using verified public landmarks and the correct entrance. Explain the mismatch without assuming every mapping service behaves identically.
A worked example
Illustrative example
A practice says its patient entrance is on Market Street, although the postal address names the larger courtyard. The location page gives the entrance description alongside the postal address.
How to check the result
A visitor who arrives at the wrong side of the building can recognise the issue and find the intended approach.
A mistake to avoid
Do not change a postal address to an informal navigation phrase that could create a new mismatch in correspondence or booking records.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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