Explain the final walk from public transport

What to change

Describe the final approach using locally verified landmarks. Treat walking times as approximate and link to the transport operator for changing service information.

A worked example

Illustrative example

A practice names the station's Market Road exit, then the road and entrance patients should look for. It gives an approximate distance instead of promising the same walking time for everyone.

How to check the result

Someone arriving by public transport can identify the correct final approach without relying on a vague proximity claim.

A mistake to avoid

Do not copy an old route after an exit or crossing changes, or assume every visitor walks at the same pace.

Your action checklist

Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.

Decisions to recordIdentify the station or stop name and the exit relevant to the practice.Write the final route in a few clear steps using stable street names.Explain where to ask about the arrival route if a visitor has particular access or travel needs.

Evidence, open questions and decisionsNext action and responsible role

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