What to change
Name the factors the practice actually uses to provide a quotation. Explain when a person receives a specific figure without speculating about their individual needs.
A worked example
Illustrative example
A report service lists a range because the standard letter and detailed report have different scopes. The page names both and explains that the team confirms the requested document and fee before arranging it.
How to check the result
The range becomes a meaningful guide rather than an unexplained pair of numbers.
A mistake to avoid
Do not use from pricing for an option that is unavailable in the circumstances described by the same page.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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