What to change
Ask the responsible professional to approve a plain explanation of the role and appointment arrangement. Keep the wording tied to the local service rather than general assumptions about titles.
A worked example
Illustrative example
A practice profile explains that a team member works within a stated supervised arrangement and directs appointment questions to the relevant service team. It does not make unsupported comparisons with other practitioners.
How to check the result
A visitor can understand the arrangement well enough to ask an informed booking question.
A mistake to avoid
Do not use a vague title to conceal the person's actual role, or invent assurances about supervision that have not been confirmed.
Your action checklist
Use these checks to prepare a discussion with your team or supplier. Tick a check when you have recorded the decision or evidence, rather than when a feature has simply been promised.
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Further reading
These primary sources provide additional context for the project decisions above.
Related decisions
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